The NOC Engineer with design skills. Meet Luana.

Play’n GO’s NOC Engineer Luana Esposito enrolled for the Graphic Designer Associate course and the Website Designer Associate study programme because she wanted to fuel her creativity and learn by her own rules. She continues to prove that whether you’re gaining skills for career progression or for your own personal development, learning can be a game-changer. This is her story.

Why have you’ve chosen to learn in-demand design & web skills which are not related directly to your career?

I’ve always had a passion for art so I decided to combine my IT knowledge with my creative side and take on a new challenge by learning Adobe tools which have given me different means to express myself. Enrolling in the Graphic Designer Associate course and the Website Designer Associate course was on my agenda because I believe that we don’t just learn to progress, we gain different skills to grow and to give ourselves the confidence to be able to use different industry tools that will make us better more agile talent.

Why do you believe it’s important for talent to continue to learn even when they are employed?
The only thing that is constant is change, especially within the IT sector. I believe it’s necessary to acquire new skills and broaden your capabilities. You’ll be investing in yourself as well as becoming a better asset for the company you represent. There is a demand for talent however it is also a very competitive industry so learning and personal development are key for individuals who want to progress steadily and leave their mark.
You’re a NOC Engineer at a fast-growing iGaming brand – what is a day in your work life like?
My team’s main duty is to monitor all production networks, servers, applications, and services and troubleshoot any issues that may arise to ensure everything runs smoothly between us as a game-providing company and our operators. We also work on technical queries escalated by our Support team which may include back-end configurations – it’s challenging but extremely rewarding.
Is there any way that you use the design skills you have learnt?
After I finished the Graphic Designer Associate course I worked on a few side projects as a freelancer however at the moment, I am focused entirely on my career as a NOC Engineer and I’m using my design and web skills only for a few personal projects. This means that I can continue to grow creativity, practice using industry tools in my own time without any career pressure.
What’s next for you?
My next goal is to complete AWS & Database courses with ICE Malta so my next learning journey will be dedicated to my career so that I can keep progressing in my selected path.
What is your message to students who would like to explore a career in ICT?
Don’t be afraid to put yourself forward and master challenges you’ve never done before. Ditch the ‘if I can’ mindset and start thinking ‘how I can’. Follow your calling and choose a career that is rewarding.
Luana’s story reminds talent across all career paths that just learning how to use industry tools such as Photoshop, InDesign and Illustrator doesn’t mean that you have to embark on a creative career. You gain these fundamental skills to position yourself as the talent equipped with the transferrable skills to stand out. Learning is clearly an important part of Luana’s lifestyle and this is what makes her the strong talent that she is. We’re proud to be Luana’s learning partner and look forward to celebrating her next milestone.


Whether gaining design skills or progressing in tech, ICE Malta is my learning partner of choice.