Cisco IT Essentials
PC Technician Course

The PC Technician course covers the fundamentals of computer hardware and software and advanced concepts such as security, networking, and the responsibilities of an IT professional. It is designed for students who want to pursue careers in ICT and students who want to gain practical knowledge of how a computer works.

The curriculum includes hands-on labs that provide practical experience. Virtual tools help you enhance your troubleshooting skills and practice what you learn.

Objectives

• Select the appropriate computer components to build, repair, or upgrade personal computers.
• Explain how to correctly use tools and safely work in a lab.
• Install components to build, repair, or upgrade personal computers.
• Explain how to perform preventive maintenance and troubleshooting on personal computers.
• Install Windows operation systems.
• Perform management and maintenance of Windows operating systems.
• Configure devices to connect to the Internet and Cloud services.
• Explain how to use, configure, and manage laptops and mobile devices.
• Explain how to configure, secure and troubleshoot mobile, OS X, and Linux operating systems.
• Install and share a printer to meet requirements.
• Implement basic host, data, and network security.
• Troubleshoot advanced hardware and software problems.
• Explain the roles and responsibilities of the IT professional.

Prospective Careers

• IT/Technical support
• Field service technician
• Help desk technician
• Network support technician

The Cisco IT Essentials (PC Technician) study programme is an MQF Level 3 Award (4 ECTS) titled ‘VET PC Technician’ by National Commission for Further & Higher Education.

Interactive formative and summative assessments are integrated into the IT Essentials curriculum and supported by an advanced online delivery system that presents assessment tasks, automatically scores and records results, and provides feedback to aid in learning. Each student will be given access to this tool on the first lesson of the course.

At the end of the course, each student will sit for the Cisco IT Essentials final exam where each successful student will be awarded the internationally recognised Cisco IT Essentials Certification.

Additionally, the Cisco IT Essentials course prepares students for the CompTIA A+  certification, which emphasizes the practical application of PC troubleshooting and networking skills.