Description
About this Course
In record time, we’ve exceeded the maximum number of enrolments for this highly in-demand class. Register your interest and get on our waiting list as quickly as you can. No matter what, you’ll hear from us soon.
It's time to step into the world of iGaming. Word of warning - it’s exhilarating, unpredictable & disruptive. There’s nothing quite like it. With big opportunities and even bigger rewards, it’s one of the fastest-growing sectors of our time. Are you a techie, designer, coder or marketer? Perhaps you’re in a legal, finance, HR, sales or admin career, or you’re an entrepreneur who’s curious about the mechanics of the industry. Whatever you do and whoever you are—this one’s for you.
We'll cover all the bases: who, what, when, where, why and how. We’ll explore this industry’s ecosystem and get to know more about fraud prevention, CRM, bonuses, verticals and tonnes more. We’ll also delve into responsible gaming, myths, misconceptions and provide industry insights and some super tips about the variety of careers within this arena - there’s a ton of learning and loads of tricks and techniques that you will gain.
Expect plenty of industry insights, practical examples, challenges and demonstrations that will help you elevate your game. Plus, if you ace the end-of-course challenge, you’ll earn an EQF/MQF Level 5 industry-recognised certificate confirming your knowledge.
 |
The iGaming Foundations study programme is accredited as a Level 5 Award (2 ECTS) titled 'Award in iGaming Foundations' by the Malta Further and Higher Education Authority (MFHEA) in the Malta Qualifications Framework (MQF) and the European Qualifications Framework for lifelong learning. The total learning hours for this award, including contact, self-study, practice and assessment hours, is 50 hours. The awarding body is the Institute of Computer Education Ltd (ICE Malta), licensed as a Further & Higher Education Institution by MFHEA under license no. 2011-TC-010. |
Course Outline
An introduction to the world that is iGaming. Get to know what it is all about, its history and where it is heading. Learn the facts and myths and even master the iGaming lingo.
- The history & the future
- What is an iGaming site?
- Jurisdictions
- Myths & misconceptions
Let's walk into the playground: we'll help you find your way around real-life iGaming sites by identifying their components and learning what makes them tick.
- The basics of an iGaming site
- A sportsbook site
- How the sites are operated
- The difference between provider & affiliate
- How players find online casinos & sportsbooks
- The games
- How players fund their accounts
- When a customer needs help
This is your crash course on the products behind iGaming. Get the low-down on sportsbook, the different games, and all the other gaming products that keep the industry moving.
- Introduction to an online casino
- Game categories
- Games of skill
- Games of chance
- Lotteries
- Return to player
- Introduction to an online sportsbook
- What is a sportsbook & market examples
- Understanding sportsbook
- Odds
- Betting markets & bet types
- eSports
Put your detective hat on as we take a look at industry-specific cybercrime and fraud. Learn the ropes of how to detect and manage suspicious activity.
- What is cybercrime?
- Examples of cybercrime
- Fraud: what is it?
- Fraud trends in iGaming
- Fraud prevention & management
- Recognising & managing suspicious activity
Here we walk you through the dark side. Get to know how to detect and report criminals, money launderers, and terrorists trying to exploit iGaming.
- What is money laundering?
- How does money laundering work?
- Crypto laundering
- What is terrorist financing?
- The 3 steps to terrorist financing
- The regulations
- Recognising & reporting suspicions
- How casinos tackle it
- Case study
Using real-life case studies, you'll learn about the human impact of problem gambling, how to spot it, and what tools or measures you can use to prevent it.
- What would you do if you won?
- What is problem gambling?
- Why does it occur?
- A world full of addiction
- Who is at risk?
- Signs & symptoms
- What is responsible gaming?
- Tools for restricting play: requirements for responsible gaming
- Advertising codes & ethical marketing
- Employees & empathy
Get a first-hand view of the different bonuses players receive and what they're for, before diving into CRM, the industry's very own holy grail.
- What is a bonus?
- Examples of bonuses
- Why do players take bonuses?
- Wagering a bonus
- Sticky bonus vs non-sticky bonus
- Bonus terms & conditions
- What is CRM?
- How does it all come together?
- Communication strategies
- The lingo
- 10 things you should know about working in iGaming
- Distribution of departments
- Career types
- Approaching a player
- Professional development
Assessment & Certification
 |
Upon completing this course, you'll get ready to test your knowledge through a Multiple Choice Test within a maximum timeframe of 6 months. The exam is 60 minutes long and consists of ~35 multiple-choice questions. The passing score is 70%. Should you fail your first exam attempt, you must repeat the exam (maximum x2 resit attempts) within your exam authorisation period of 6 months. The exam retake fee is €45. The exam can be hosted at any secure location of your choosing with a provisional result being made available straight after the exam session. |
Funding
 |
LeoVegas Group will be sponsoring 30 seats for this course as part of the Community Upskilling Initiative. All you need to pay is a minimal registration fee (€25) to provisionally secure your seat in this highly in-demand course. Registration is on a first-come, first-served basis, so immediate enrolment is recommended. This sponsorship is valid for individuals residing in the Maltese Islands and aged 18+ before course starting date. A ‘1-course-per-student’ policy applies. LeoVegas Group reserves the right to refuse any enrolments if the allocated seat limit is reached. Enrolment does not guarantee automatic sponsorship and a seat in class. Additional details will be provided via email by the ICE Malta team upon enrolment. |
Course Details
MODE OF STUDY
PARTTIME - Online Live
DELIVERY METHOD
Live Demonstrations
ENTRY REQUIREMENTS
DELIVERY LANGUAGE
English
ONLINE CLASS REQUIREMENTS
Mac or Windows PC
WebCam
Stable Internet Connection
DURATION
12 Hours (4 Sessions of 3 Hours)
DAY(S)
Tuesday & Thursday
TIME
6.00PM till 9.00PM
SCHEDULE
Tuesday 2nd July 2024
Thursday 4th July 2024
Tuesday 9th July 2024
Thursday 11th July 2024
WHAT'S INCLUDED
- Live Training by an Industry Expert
- Detailed Educator Courseware
- Official iGaming Foundations Quizzes
- Official iGaming Foundations Exam
- 6-Months Post-Course Educator Email Support
- 7-Day Lesson Playback (Rewatch On-Demand) NEW
Price: € 25 (Registration Fee)
In record time, we’ve exceeded the maximum number of enrolments for this highly in-demand class. Register your interest and get on our waiting list as quickly as you can. No matter what, you’ll hear from us soon.
It's time to step into the world of iGaming. Word of warning - it’s exhilarating, unpredictable & disruptive. There’s nothing quite like it. With big opportunities and even bigger rewards, it’s one of the fastest-growing sectors of our time. Are you a techie, designer, coder or marketer? Perhaps you’re in a legal, finance, HR, sales or admin career, or you’re an entrepreneur who’s curious about the mechanics of the industry. Whatever you do and whoever you are—this one’s for you.
We'll cover all the bases: who, what, when, where, why and how. We’ll explore this industry’s ecosystem and get to know more about fraud prevention, CRM, bonuses, verticals and tonnes more. We’ll also delve into responsible gaming, myths, misconceptions and provide industry insights and some super tips about the variety of careers within this arena - there’s a ton of learning and loads of tricks and techniques that you will gain.
Expect plenty of industry insights, practical examples, challenges and demonstrations that will help you elevate your game. Plus, if you ace the end-of-course challenge, you’ll earn an EQF/MQF Level 5 industry-recognised certificate confirming your knowledge.
|
The iGaming Foundations study programme is accredited as a Level 5 Award (2 ECTS) titled 'Award in iGaming Foundations' by the Malta Further and Higher Education Authority (MFHEA) in the Malta Qualifications Framework (MQF) and the European Qualifications Framework for lifelong learning. The total learning hours for this award, including contact, self-study, practice and assessment hours, is 50 hours. The awarding body is the Institute of Computer Education Ltd (ICE Malta), licensed as a Further & Higher Education Institution by MFHEA under license no. 2011-TC-010. |
An introduction to the world that is iGaming. Get to know what it is all about, its history and where it is heading. Learn the facts and myths and even master the iGaming lingo.
- The history & the future
- What is an iGaming site?
- Jurisdictions
- Myths & misconceptions
Let's walk into the playground: we'll help you find your way around real-life iGaming sites by identifying their components and learning what makes them tick.
- The basics of an iGaming site
- A sportsbook site
- How the sites are operated
- The difference between provider & affiliate
- How players find online casinos & sportsbooks
- The games
- How players fund their accounts
- When a customer needs help
This is your crash course on the products behind iGaming. Get the low-down on sportsbook, the different games, and all the other gaming products that keep the industry moving.
- Introduction to an online casino
- Game categories
- Games of skill
- Games of chance
- Lotteries
- Return to player
- Introduction to an online sportsbook
- What is a sportsbook & market examples
- Understanding sportsbook
- Odds
- Betting markets & bet types
- eSports
Put your detective hat on as we take a look at industry-specific cybercrime and fraud. Learn the ropes of how to detect and manage suspicious activity.
- What is cybercrime?
- Examples of cybercrime
- Fraud: what is it?
- Fraud trends in iGaming
- Fraud prevention & management
- Recognising & managing suspicious activity
Here we walk you through the dark side. Get to know how to detect and report criminals, money launderers, and terrorists trying to exploit iGaming.
- What is money laundering?
- How does money laundering work?
- Crypto laundering
- What is terrorist financing?
- The 3 steps to terrorist financing
- The regulations
- Recognising & reporting suspicions
- How casinos tackle it
- Case study
Using real-life case studies, you'll learn about the human impact of problem gambling, how to spot it, and what tools or measures you can use to prevent it.
- What would you do if you won?
- What is problem gambling?
- Why does it occur?
- A world full of addiction
- Who is at risk?
- Signs & symptoms
- What is responsible gaming?
- Tools for restricting play: requirements for responsible gaming
- Advertising codes & ethical marketing
- Employees & empathy
Get a first-hand view of the different bonuses players receive and what they're for, before diving into CRM, the industry's very own holy grail.
- What is a bonus?
- Examples of bonuses
- Why do players take bonuses?
- Wagering a bonus
- Sticky bonus vs non-sticky bonus
- Bonus terms & conditions
- What is CRM?
- How does it all come together?
- Communication strategies
- The lingo
- 10 things you should know about working in iGaming
- Distribution of departments
- Career types
- Approaching a player
- Professional development
|
Upon completing this course, you'll get ready to test your knowledge through a Multiple Choice Test within a maximum timeframe of 6 months. The exam is 60 minutes long and consists of ~35 multiple-choice questions. The passing score is 70%. Should you fail your first exam attempt, you must repeat the exam (maximum x2 resit attempts) within your exam authorisation period of 6 months. The exam retake fee is €45. The exam can be hosted at any secure location of your choosing with a provisional result being made available straight after the exam session. |
|
LeoVegas Group will be sponsoring 30 seats for this course as part of the Community Upskilling Initiative. All you need to pay is a minimal registration fee (€25) to provisionally secure your seat in this highly in-demand course. Registration is on a first-come, first-served basis, so immediate enrolment is recommended. This sponsorship is valid for individuals residing in the Maltese Islands and aged 18+ before course starting date. A ‘1-course-per-student’ policy applies. LeoVegas Group reserves the right to refuse any enrolments if the allocated seat limit is reached. Enrolment does not guarantee automatic sponsorship and a seat in class. Additional details will be provided via email by the ICE Malta team upon enrolment. |
MODE OF STUDY
PARTTIME - Online Live
DELIVERY METHOD
Live Demonstrations
ENTRY REQUIREMENTS
DELIVERY LANGUAGE
English
ONLINE CLASS REQUIREMENTS
Mac or Windows PC
WebCam
Stable Internet Connection
DURATION
12 Hours (4 Sessions of 3 Hours)
DAY(S)
Tuesday & Thursday
TIME
6.00PM till 9.00PM
SCHEDULE
Tuesday 2nd July 2024
Thursday 4th July 2024
Tuesday 9th July 2024
Thursday 11th July 2024
WHAT'S INCLUDED
- Live Training by an Industry Expert
- Detailed Educator Courseware
- Official iGaming Foundations Quizzes
- Official iGaming Foundations Exam
- 6-Months Post-Course Educator Email Support
- 7-Day Lesson Playback (Rewatch On-Demand) NEW